Our contact details

Name:                          TimeTogetherCo Limited (trading as Time Together Company)

Address:                      124 City Road, London, EC1V 2NX

Phone Number:         0330 133 5790

Website:                      www.timetogether.co.uk

E-mail:                         hello@timetogether.co.uk


Date Effective from: 1st July 2023


The type of personal information we collect

We currently collect and process the following information:

·         Personal identifiers, contacts and characteristics (for example, name and contact details)

·         Employee Data

·         Website User Statistics


How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·        The processing and delivery of orders; or any other applicable activity in relation to any order placed, requested or quoted for;

·        Completing enquiries relating to orders;

·        Managing compliments and complaints.

We also receive personal information indirectly, from the following sources in the following scenarios:

·        Social Media platforms where users engage, such as engaging with posts;

·        Companies we partner with who refer you to us, with your permission.

We use the information that you have given us in order to fulfil the requirement(s) or request(s) of the reason for engagement(s), as well as to undertake marketing (except when the user has requested not to).

We may share this information with:

·       businesses that provide services in addition to our capabilities in order to fulfil orders;

·       organisations that provide debt collection, including third party companies, and/or The Crown in pursuit of unsettled bills, orders, invoices and/or any other outstanding finance and/or monies that remain outstanding beyond the agreed payment window.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a)   Your consent. Please note: you are able to remove your consent at any time. You can do this by contacting TimeTogetherCo Limited using the details above.

(b)   We have a contractual obligation.

(c)   We have a legal obligation.

(d)   We have a vital interest.

(e)   We need it to perform a public task.

(f)    We have a legitimate interest.


How we store your personal information

Your information is securely stored.

We keep your personal details until you request them to be deleted. We will then dispose your information by fully deleting them from our databases.


Your data protection rights

Under data protection law, you have rights including:

 

Your right of access

You have the right to ask us for copies of your personal information.

 

Your right to rectification

You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

 

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances.

 

Your right to restriction of processing

You have the right to ask us to restrict the processing of your personal information in certain circumstances.

 

Your right to object to processing

You have the the right to object to the processing of your personal information in certain circumstances.

 

Your right to data portability

You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us by phone at 0330 133 5790, by email at hello@timetogthercompany.co.uk or by post at TimeTogetherCo Limited, 124 City Road, London, EC1V 2NX if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@timetogethercompany.co.ukYou can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:        Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

Helpline number:           0303 123 1113
ICO website:                 https://www.ico.org.uk